Digital services power customer experiences, connect employees, automate processes, and more. And the number of services continues to explode as enterprises like yours accelerate your digital transformation.
It’s a huge challenge because the explosion of digital services is mirrored by a tidal wave of data from on-premises and cloud resources, logs, events, and metrics—that is rapidly overwhelming IT services and operations teams. Just detecting and diagnosing service issues is almost a losing battle. And predicting and preventing service issues is often just a dream. There’s too much data, too much complexity, too little visibility, and too little time for humans to cope.
But there is a way you can cope and even thrive through this inevitable change and growth: artificial intelligence for IT operations (a.k.a. AIOps), along with observability. In this ebook, we will explore the right way to implement AIOps and how to augment it with observability insights.